For faster handling of your application - apply for this with our recruitment partner Kin - https://kin.co.nz/jobs/job-listing/?id=1058373

Are you keen to take the next step in your journey? One that will provide long term growth, development, and a fulfilling career path. This is a genuine opportunity to contribute and progress within a multi-national business leading the way in cloud software solutions.

At Agilyx, our dedicated team is passionate about empowering organisations with business-leading technology solutions. Our driver is to provide world class service and support, to ensure our clients optimise the benefits of our range of products. One of those is FinancialForce, which empowers sales teams, service delivery departments and finance to work together in one single point of truth.

About the role

Working with our clients to implement FinancialForce, you will gain a thorough understanding of their needs and configure a solution that is tailored and fit for purpose.

  • Deliver high value professional consultancy services, that provide guidance on best utilisation of product functionality, and good business practices.
  • Help trouble-shoot and resolve customer environment problems
  • Understand, analyse and document client requirements
  • Translate requirements, create solutions, and configure the application to meet needs.
  • Undertake end-user training activities, and provide appropriate documentation and follow up
  • Escalate any issues or risks appropriately, and effectively manage client expectations

About you …

  • A natural curiosity in getting to know your clients’ business and the ability to gain a thorough understanding of their needs.
  • Driven to delight clients and find creative, practical solutions to problems.
  • Outstanding communicator with client facing experience in a professional environment.
  • Commercial acumen and an understanding of business analysis.
  • Experience in hands-on application configuration, unit testing and delivery of training to clients.
  • You will ideally hold a tertiary qualification in Business or IT, and experience in a similar role.
  • Experience in Salesforce or ERP implementation. Operational knowledge of FinancialForce would be a big advantage.
  • Passionate about ongoing learning and keen to grow with the business
  • Committed to exemplify and demonstrate Agilyx values.

What you will receive …

  • A fantastic team environment with a commitment to support, ongoing training and development.
  • A competitive package
  • An environment that embraces diversity, within an organisation that is proud to be an EEO employer.


For faster handling of your application - apply for this with our recruitment partner Kin - https://kin.co.nz/jobs/job-listing/?id=1058373